Terms of Service

Last Updated: January 2025

Welcome to SmartCues.ai. By using our platform, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using SmartCues.ai, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.

2. Use of the Platform

Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your company.

Acceptable Use

You agree to use SmartCues.ai only for lawful purposes. You may not:

  • Violate any laws or regulations
  • Infringe on others' intellectual property rights
  • Use the platform to harass, abuse, or harm others
  • Attempt to hack, reverse engineer, or compromise our systems
  • Use automated tools (bots, scrapers) without permission

3. Account Responsibilities

You are responsible for maintaining the security of your account and password. You are responsible for all activity that occurs under your account.

4. Payment and Billing

You agree to pay all fees associated with your subscription. Fees are billed monthly or annually, as selected. All fees are non-refundable unless otherwise stated.

If payment fails, we may suspend or terminate your access to the platform.

5. Intellectual Property

SmartCues.ai and all of its content, features, and functionality are owned by SmartCues.ai and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of your data (e.g., your Playbooks, call metadata). By using our platform, you grant us a license to process your data to provide our services.

6. Termination

We may terminate or suspend your account at any time for any reason, including violation of these Terms. You may cancel your subscription at any time.

Upon termination, you will lose access to the platform and your data may be deleted after 30 days, unless otherwise required by law.

7. Disclaimers

SmartCues.ai is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the platform will be error-free or uninterrupted.

8. Limitation of Liability

To the maximum extent permitted by law, SmartCues.ai shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the platform.

9. Changes to These Terms

We may update these Terms from time to time. We'll notify you of any material changes. Continued use of the platform after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of [State/Country - Placeholder], without regard to its conflict of laws provisions.

11. Contact Us

If you have any questions about these Terms, please contact us:

Email: legal@smartcues.ai
SmartCues.ai
Davenport, FL